2024 Winners
Club and Operator of the Year
Across all categories, this is the operator and site who have achieved the highest Net Promoter Score® for the year.
Operator of the Year
Pendle Leisure Trust
Nelson, UK
Club of the Year
LED The Hangar Health & Fitness
UK
Most Improved Club and Operator of the Year
Across all categories, this is the operator and site who have seen the greatest increase in their Net Promoter Score this year when compared to last year.
Most Improved
Operator of the Year
Hertfordshire Sports Village
Hatfield, UK
Most Improved
Club of the Year
Worksop Leisure Centre Barnsley Premier Leisure
Worksop,UK
Best Awards – Operator Level
The operators within each of our categories who have achieved the highest Net Promoter Score for the year.
Best Member Experience – Leisure Trust
Pendle Leisure Trust
Nelson, UK
Best Member Experience – Local Authority
Castle Point Leisure
Essex, England
Best Member Experience – Private Multi-Site Gym Group
Hertfordshire Sports Village
Hatfield, UK
Best Member Experience – Private Independent Gym
Westwoods Health Club
Edinburgh, Scotland
Best Member Experience – University / School / College Gym
St Marys School
Sport Centre
UK
Best Member Experience – Golf Club Group
Burhill
UK
Best Awards – Site Level
The sites within each of our categories who have achieved the highest Net Promoter Score for the year.
Best Leisure Centre Member Experience
Crymych Leisure Centre
Crymych, Wales
Best Gym Member Experience
Village Gym Watford
Hertfordshire, England
Best Swimming Pool Member Experience
Glenogle Swim Centre
Edinburgh, Scotland
Best Golf Club Member Experience
Burhill Ramsdale Park Golf Centre
Nottingham, England
Most Improved Awards – Operator Level
The operators within each of our categories who have seen the greatest increase in their Net Promoter Score this year when compared to last year.
Most Improved Member Experience – Leisure Trust
Magna Vitae
Louth, UK
Most Improved Member Experience – Local Authority
Caerphilly Borough Council
UK
Most Improved Member Experience – Private Multi-Site Gym Group
Hertfordshire Sports Village
Hatfield, UK
Most Improved Member Experience – Golf Club Group
Burhill
UK
Most Improved Member Experience – University / School / College Gym
University of Stirling
Stirling, UK
Most Improved Awards – Site Level
The sites within each of our categories who have seen the greatest increase in their Net Promoter Score this year when compared to last year.
Most Improved Leisure Centre Member Experience
Barnsley Premier Leisure
UK
Most Improved Gym Member Experience
Village Gym Bristol
Bristol, UK
Most Improved Golf Club Member Experience
Wycombe Heights Golf Centre
UK
Previous Winners
The sites within each of our categories who have achieved the highest Net Promoter Score for the year.