Does What Motivates a Member and Their Recent Progress Towards That Goal Affect Their Net Promoter Score® (NPS®)?

THIS WHITEPAPER ANSWERS THE FOLLOWING QUESTIONS:

What motivates members and how much progress do they perceive they are making towards their goals?

Do members feel they are making the progress towards their goals they expected they would?

Does making progress towards a goal increase member loyalty, as measured by NPS®?

Does What Motivates a Member and Their Recent Progress Towards That Goal Affect Their Net Promoter Score® NPS

11 + 6 =

By submitting this form you agree to TRP processing the data you have provided in our CRM system for our records of who has downloaded our research. Where you are not an existing customer of TRP, we will not follow-up on your download unless you tick the box above to indicate that you would like to hear from us. For more details on how we process your data, please see our privacy policy.